Refund Policy

📦 Return & Refund Policy

We want you to love your order. That's why your first purchase is backed by our 30-Day Money Back Guarantee.

🕒 Return Window

You're eligible for a full refund within 30 days from shipment, after using the product for at least 14 days.

🔁 Return Policy

We keep things simple and sustainable. For first orders, you don’t need to return the product.

📩 Email support@cobak.store with your order number
📷 Attach a photo of the product
📝 Describe the issue briefly

We'll issue a full refund to your original payment method. No need to ship the product back. We encourage you to:

✅ Keep the item
✅ Donate to charity
✅ Recycle responsibly

Why? Because returns generate unnecessary carbon emissions. We believe in doing better—for you and the planet.

📮 Shipping Costs

Shipping fees are non-refundable, unless your item arrives damaged or defective. We typically do not cover return shipping since returns are not required.

💳 Refunds

Refunds are processed to the original payment method within 5–7 business days after approval.

⚠️ Exceptions

This return-free policy applies only to first-time orders. For repeat purchases or warranty issues, a physical return may be required. We’ll provide the return label and instructions if applicable.