CoBak was born from a passion for reading and a pursuit of everyday aesthetics. We focus on creating protective cases for Kindle and other e-readers that combine beauty with practicality, making every reading moment more comfortable and enjoyable.

Frequently Asked Questions
What can we help you with?
About CoBak
We believe reading is not only about gaining knowledge but also about embracing a lifestyle. At CoBak, our design philosophy centers on “Cozy, Outstanding, Balanced, Aesthetic, Kind”, aiming to bring warmth, a sense of ritual, and inspiration to every reader.
We care about the planet as much as we care about our readers. CoBak is committed to using premium PU materials and recyclable packaging to reduce environmental impact. At the same time, we design our products to be both durable and beautiful, ensuring they last longer and remain eco-friendly.
You can reach us via email at support@cobakcase.com, and we’ll respond within 24 hours.
Our customer service hours are Monday to Friday, 9:00 AM – 6:00 PM (GMT+8), excluding public holidays.
Collaboration & Promotion
Absolutely! We offer an affiliate program where you can earn commissions by sharing links or promoting our products. For more details, please visit our affiliate page or contact social@cobakcase.com.
Yes, we value the power of content creation and social media. If you are a creator who loves reading and lifestyle content, feel free to reach out to us at social@cobakcase.com.
We love when our users share photos or videos of CoBak products in action! You can tag us @cobakcase or use the hashtag #CobakCase for a chance to be featured on our official account.
Purchase & Compatibility
Go to Settings → Device Info on your Kindle, then compare it with Amazon’s official model chart. Always confirm before purchase to ensure compatibility with CoBak cases.
Some models support it (e.g., those designed for the Kindle Paperwhite Signature Edition). Please check the product details before purchase.
Most orders ship within 1–2 business days with trackable logistics; slight delays may occur during holidays.
Use the “Track Your Order” button in the website footer and enter your order details.
We accept credit cards, PayPal, and other common international methods, as shown at checkout.
Orders are usually processed and shipped within 6 business days.
If shipping is not possible after coordination, we will cancel the order and issue a refund.
Features & Design
Flip cover: Protects the screen, mimics paper-book feel; some support auto wake/sleep.
Leather: Premium look and refined feel, ideal for business.
Transparent back: Lightweight and allows personalized inserts.
Fabric: Soft-touch and stain-resistant.
Stand case: Hands-free use with 2–3 stable angles.
If you often want hands-free reading, writing, or video viewing, a stand case is ideal—especially for Kindle Scribe users.
Better for long one-handed reading, offering secure grip; strap-less models are lighter, and some support magnetic charging.
No. Quality magnetic cases stay secure without affecting touch, charging, or device functions.
Cleaning & Maintenance
PU leather: Wipe with a slightly damp soft cloth.
Fabric: Clean gently with a neutral cleaner.
Avoid alcohol or corrosive cleaners.
Avoid sunlight and humidity; use leather conditioner regularly.
Usage Scenarios
Choose flip, fabric, or sturdier stand cases for protection; lightweight models are good for handheld use, clear cases work well with sleeves.
A lightweight flip stand case offers full protection and hands-free use during travel.
Fabric or stand cases are durable and practical for study breaks or commuting.
A lightweight hand-strap case reduces strain for extended one-handed reading.
Usage & Safety
Bare Kindle feels lighter but lacks drop and scratch protection; at least use a sleeve outdoors.
Most are splash-resistant, not fully waterproof. Even waterproof Kindles should avoid long water exposure.
Strong enough to hold securely, yet easy to remove without affecting usage.
Brand Trust & After-Sales Service
Yes, a 12-month limited warranty covers non-human damage.
Yes, 30-day returns or exchanges are supported if the product and packaging remain intact.
Made in China, with strict quality checks to meet international standards.
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CONTACT&INFO
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